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Category Archives: Communication
The Cloud of Outrage
He was yelling into his phone in the late evening. “You think I’m just going to take this?!” Ann and I emerged from our apartment and saw this man on the way to our car. Something about coming across someone … Continue reading
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Micromanaging Destroys Initiative
Control is the opposite of trust. This is a challenge for managers who believe they have the clarity to see the right decision for those they manage, yet see their employees going the “wrong” direction. Often they decide to use … Continue reading
Posted in Communication, Leadership
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Judging a Book by Its Cover
I chuckled when this picture was sent to me. The depiction seems obvious and shocking from the perspective of a first grader. I really laughed though when I read the story that went along with it… A first grade girl … Continue reading
Posted in Communication, Marketing, Storytelling
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Making Abstractions Concrete
Ever read something and found your mind go numb? Was it your company’s vision statement? Most vision statements are worthless. Not because they don’t try to establish a lofty idea of what the company desires to become, but rather because … Continue reading
Posted in Communication
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The Fat Shoes
Sometimes even the best laid plans backfire in ways that we don’t expect. It’s easy to think we should charge for everything of value we provide, but trying to extract the last penny can cost us the entire sale. This … Continue reading
Posted in Communication, Marketing
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Meta Conversations
“I don’t think I could ever love you, but I want to be friends that touch.” One of my friends was told this when she asked her German boyfriend to be brutally honest. Brutal honesty to an American means something … Continue reading
Posted in Communication, Thoughts
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Signs, Signs, Everywhere There’s Signs
My family hopes I wear a seatbelt. So I was informed yesterday while driving on a Mexican highway to Guanajauto. Turns out my family also wants me to obey the speed limit, not to drive if I’ve been drinking, not … Continue reading
Posted in Communication, Marketing
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The Way Things Are
You have to drive through a small river to get to downtown. This is what we realized when we visited a small fishing village turned popular American retirement spot, just north of Puerto Vallarta. A flood knocked out the bridge … Continue reading
Posted in Communication, Leadership
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Irrefutable Communication
You are in a conversation with your friend, and he says, “Good friends make personal sacrifices for their friends”. Is he talking about you? You begin to wonder, but you can’t just say to him, “I DO make personal sacrifices”. … Continue reading
Posted in Communication
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Self Fulfilling Prophesies
There was a group strategy meeting in California that I was planning to go to. Assuming things went well, I knew this would be my final business trip for my current employer. The new company was finishing fundraising so leaving … Continue reading
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