Wired to Care: How Companies Prosper When They Create Widespread Empathy
By Dev Patnaik
You can view this book's Amazon detail page here.
Tags:
- Started reading:
- 11th March 2010
- Finished reading:
- 17th March 2010
Review
Rating: 9
Excellent book on the necessity of empathy in order to design products that will delight your customers (and add significance to the lives of employees)
